Terms of Use

Welcome to The Elna Club!

These Terms of Use ("Terms") govern your access to and use of The Elna Club’s website located at [www.theelnaclub.co] ("Website") and your purchase of products through the Website. By accessing or using the Website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

Definitions

"You", "Your" means any person who accesses or uses the Website or purchases from The Elna Club.
"The Elna Club", "We", "Us", "Our" refers to the owner and operator of the Website and business.
"Products" means any goods offered or sold through the Website.

Acceptance of Terms

By using the Website or purchasing Products, you confirm that you have read, understood, and agreed to these Terms. You further confirm you are legally capable of entering into this agreement.

Intellectual Property

All content and materials on this Website, including but not limited to text, product designs, artwork, graphics, logos, trademarks, brand names, photographs, product images, lookbooks, packaging, and other proprietary content (collectively, the “Intellectual Property”), are owned by or licensed to The Elna Club and are protected by copyright, trademark, and other applicable intellectual property and unfair competition laws.

You may access and use the Intellectual Property solely for personal and non-commercial purposes in connection with viewing and purchasing products from the Website. No Intellectual Property may be copied, reproduced, distributed, modified, adapted, translated, uploaded, posted, publicly displayed, reverse-engineered, transmitted, sold, licensed, or otherwise exploited, whether for commercial purposes or otherwise, without the prior express written consent of The Elna Club.

Unauthorised use of the Intellectual Property may result in civil and/or criminal liability, including claims for damages, injunctive relief, and other legal remedies.

User Conduct and Restrictions

You agree to use the Website lawfully and not to:

Violate any applicable laws or regulations

Infringe intellectual property or privacy rights

Transmit harmful, offensive, defamatory, obscene, or illegal content

Interfere with Website operations or security

Attempt to gain unauthorised access to any systems or data

Orders, Pricing and Payments

All orders are subject to acceptance and availability.

Prices are in Singapore Dollars (SGD), inclusive of GST for Singapore customers. International buyers are responsible for all customs duties, taxes, and fees.

Payment must be authorized and cleared before order confirmation.

We reserve the right to cancel or refuse orders at our sole discretion.

Shipping and Delivery

Shipping times are estimates only and not guaranteed. We are not liable for delays or damages during shipment. If your order is lost or damaged in transit, please notify us promptly so we may assist.

Returns and Refunds

We only accept returns for defective or damaged items as defined by manufacturing faults. Normal wear and tear or misuse voids eligibility. Requests for returns must be submitted within 7 days of receipt with proof of defect/damage. Refunds or exchanges are subject to product availability and at our discretion.

Disclaimers and Limitation of Liability

IMPORTANT: To the maximum extent permitted by law, The Elna Club disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee the accuracy, completeness, or reliability of any content on the Website.

Products are provided "as is" without warranties regarding performance or suitability.

We are not liable for any direct, indirect, incidental, consequential, punitive, or special damages, including lost profits, loss of data, or business interruption arising out of or in connection with your use of the Website or purchase/use of Products—even if we were advised of the possibility of such damages.

Under no circumstances will The Elna Club's total liability exceed the amount you paid for the specific product or service.

Indemnification

You agree to indemnify, defend, and hold harmless The Elna Club and its affiliates, officers, employees, agents, and partners from and against all claims, demands, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to:

Your use or misuse of the Website or Products

Your violation of these Terms

Your violation of any rights of a third party

Any inaccurate information you provide

User-Generated Content

If you post comments, reviews, or other content on our Website, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display such content. You represent that your content does not infringe any third party rights or violate laws. We reserve the right to remove any content that violates these Terms or is objectionable.

Cookies and Tracking

Our Website uses cookies and similar technologies to improve your experience. By using the Website, you consent to our use of cookies as detailed in our Privacy Policy.

Links to Third-Party Websites

We may link to external sites for your convenience but are not responsible for their content, policies, or practices. Links do not imply endorsement.


Modification of Terms

We may update or modify these Terms at any time without prior notice. Your continued use of the Website after changes indicates your acceptance of the updated Terms.

Entire Agreement

These Terms constitute the entire agreement between you and The Elna Club regarding the Website and supersede all prior agreements.

By using this Website or purchasing from The Elna Club, you acknowledge that you have read, understood, and agreed to these Terms, including the comprehensive limitation of liability and indemnification provisions, which operate to the fullest extent permitted by law to protect The Elna Club from any claims or lawsuits.